HORN USA, INC. - PRIVACY POLICY

SITE PRIVACY POLICY

This Privacy Policy was last updated December 6, 2023.

Horn USA, Inc. (“Horn,” “we, “us,” or “our”) owns, operates, and provides precision tool and customization solutions across automotive, chemical, aerospace, medical and tool and mould making industries that link to this website (collectively, the “Site”). Horn values and respects the privacy of its customers and Site users (“user,” “you,” or “your”). Horn is committed to the privacy of your information. The purpose of this “Privacy Policy” is to provide you with information about Horn’s policies regarding the collection, processing, use, storage, and disclosure of information when you access our Site. This Privacy Policy also describes the choices you can make about our use of your information, and how you may contact us if you have further questions about Horn’s use of your information.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. IT CONTAINS IMPORTANT INFORMATION APPLICABLE TO YOU, TOGETHER WITH ANY ENTITY OR ORGANIZATION FOR WHICH YOU REGISTER, ACCESS OR USE THE SITE, REGARDING THE PRIVACY AND SECURITY OF INFORMATION COLLECTED, USED, OR DISCLOSED BY HORN.

We may update or modify this Privacy Policy at any time, by posting the updated version including the effective date of the updated version. Please review this Privacy Policy periodically for any updates or changes. This Privacy Policy is binding on all those who access our Site, whether acting as an individual or on behalf of an entity, including you and all persons, entities, or digital engines of any kind that harvest, crawl, index, scrape, spider, or mine digital content by an automated or manual process or otherwise. Please read this Privacy Policy carefully. Your continued use of the Site is considered your acceptance of these terms, and you agree to the terms of this Privacy Policy and the collection and use of information in accordance with this Privacy Policy. If you do not agree to be bound by this Privacy Policy or any subsequent modifications, you should not access our Site or disclose any personal information through our Site. This Privacy Policy is incorporated into our Site Terms of Use.

 

This Privacy Policy contains the following information, which you can access by scrolling down:

1. How to Contact Us

2. Personal Information

3. Information We Collect

4. How We Use Information

5. Disclosing Information

6. Acknowledgment

7. How We Safeguard Your Information

8. Transfer of Data; Special Notice to Non-U.S. Users

9. Policy on Children’s Information

10. Links to Other Websites

11. Your Rights

12. Governing Law and Jurisdiction

 

1. How to Contact Us

 

If you have any questions or concerns or complaints about our use of your Personal Information (defined below), please do not hesitate to contact us through any of the methods below. Whichever way you elect to contact us, we may ask that you confirm and verify your identity. Email: info@us.horn-group.com

Mail: 1870 General George Patton Dr

Franklin, TN 37067

Attn: Privacy Officer – Privacy Office

Phone: 615.771.4100

 

2. Personal Information

While using our Site, we may ask you to provide us with certain personally identifiable information (“Personal Information”). Personal Information is information that identifies, relates to, describes, can reasonably be associated with, or can reasonably be linked to a particular individual.

We collect information from you both when you provide it voluntarily and also automatically when you access our Site. We may also collect Personal Information from other sources, as described below.

We may collect Personal Information from you and any devices (including mobile devices) you use when you: use our Site, make a purchase, register for an account, subscribe to a newsletter or other publications, contact Horn via phone, email, postal mail, or other means, connect with Horn’s social media pages, or respond to Horn’s communications to you, such as surveys or requests for feedback. Please remember that any information that is disclosed in public comments, forums or other areas enabling other users to submit comments (“Forums”) becomes public information, is not maintained or treated as confidential, and you should exercise caution when deciding to disclose your Personal Information.

In addition, we may also collect Personal Information about you from third parties in connection with our Site, including from the following sources:

· Service providers (e.g., hosting providers, custom manufacturing and fabrication providers, logistics providers, etc.)

· Data analytics service providers

· Email, chat, survey, feedback, and other communications service providers

· Customer service and shipping providers

· Social media platforms

· Promotional partners

If we combine or associate information from other sources with Personal Information that we collect through the Site, we will treat the combined information as Personal Information in accordance with this Privacy Policy.

 

3. Information We Collect

We may collect the following categories of Personal Information from you, depending on your interactions with our Site and the choices you make, as further described in the chart below:

Category
Data Types
IdentifiersName, email address, shipping postal address, billing postal address, telephone number, organization name, and Internet Protocol (IP) address.
Payment and Purchasing InformationName, billing and shipping address, and payment information.
InteractionsRecords of transactions and other information you post or otherwise submit to the Site, including emails or other communications you provide to us.
Browser HistoryData about the webpages you visit, including without limitation web browser specifications, website visits before accessing our Site, and website visits after leaving our Site.
Device, Connectivity, and Configuration DataData about your device and nearby networks, including internet connection information, computer equipment information, regional and language settings.
Location DataData about your device’s location, which is inferred from your internet connection data, your IP address, and your postal address.
Demographic DataData about you such as your business or company information, professional or personal reference contact information, and other data reflecting your preferences for our Site.

Third-Party Social Network Services

If you choose to access, visit, and/or use any third-party social networking service(s) that may be integrated with our Site, we may receive your Personal Information and other information about you and your computer, mobile, or other device that you have made available to those social networking services, including information about your contacts through those services. Some social networking services will facilitate registration or enhance or personalize your experience on our Site. This includes if you “follow,” “like,” or link your social networking account to our Site. Your decision to use a social networking service in connection with our Site is voluntary. However, you should make sure you are comfortable with the information your third-party social networking services may make available by reviewing privacy policies of those providers and/or modifying your privacy settings directly with those networking services.

4. How We Use Information

We generally process your information when we need to do so to fulfill a contractual obligation or where we or someone we work with needs to use your Personal Information for a reason related to their provision of services on our behalf. We only process Personal Information for such legitimate interests as further detailed in the chart below:

Collection Type
Description
How We Use Information Collected

Customer Service Information

This may include any information that you choose to provide, whether by phone, email, mail, or chat, to our customer service representatives or other Horn employees or Representatives (defined below). 
  • To provide, maintain, operate, personalize, and improve our Site and services.
  • To evaluate and improve the content of our Site.
  • To respond to your questions and requests.
  • To provide customer support.
  • To process and manage warranty information.
  • To allow you to participate in interactive features of our Site when you choose to do so.
 

Payment and Purchasing Information

We may collect such Personal Information if you make a purchase through our Site. The exact Personal Information collected will vary depending on the payment method but will include information such as:

  • Name;
  • Email address;
  • Billing and shipping addresses;
  • Postal code; and
  • Phone number.

We may also collect information concerning the products purchased or considered, or other purchasing or consuming histories or tendencies.

 
  • To process payments.
  • To process your purchases.
  • To provide you with the products you have requested or purchased.
  • To personalize your account and experience using our Site.
  • To respond to your questions and requests.
  • To provide customer support. § To process and manage warranty information.
  • To provide you with recent information about an order (e.g., order confirmations, etc.).
  • To work with our service providers who perform certain business functions or services on our behalf.
  • To determine if you are eligible for specific offers or payment methods.
 
Demographic Data

We may collect such Personal Information when you make a purchase, contact us, and respond to our communications to you. Demographic data may include data about:

  • Your business or company information;
  • Your professional or personal reference contact information; and
  • Other data reflecting your preferences for our Site.
 
 
  • To provide, maintain, operate, personalize, and improve our Site.
  • To evaluate and improve the content of our Site.
  • To provide customer support.
  • To process and manage warranty information.
  • To monitor the usage of our Site.
  • To gather analysis and assess trends and interests.
 
Third-Party DataThis may include both Personal Information and non-personally identifiable information from our partners, vendors, data brokers, or public sources. 
  • To provide, maintain, operate, personalize, and improve our Site.
  • To monitor the usage of our Site.
  • To gather analysis and assess trends and interests.
  • To work with our service providers who perform certain business functions or services on our behalf.
  • To provide you with advertising content in which we think you will be interested. As part of this customization, we may observe your behaviors on the Site or on other websites.
 
Location InformationWe may collect general location information when you interact with our Site. 
  • To provide you with location-based services.
  • To monitor the usage of our Site.
  • To gather analysis and assess trends and interests.
  • To customize the Site to your preferences and location.
 

Anonymized Information

We may use anonymized and aggregated information that may be created or derived from your Personal Information or usage of our Site for purposes that include data analysis, improving our Site, advertising, and developing new features and functionality within our Site. 
  • To monitor the usage of our Site.
  • To prevent or investigate fraud.
  • To gather analysis and assess trends and interests.
  • To conduct aggregate or research analysis to enhance, protect, and make informed decisions on our Site.
  • To detect, prevent, and address technical issues.
  • To enforce our agreements, terms, conditions, and policies.
  • To help maintain the safety, security, and integrity of our Site and technology assets.
 
Usage Information

This can be Personal Information and non-personally identifiable Information that may be collected about you when you are using our Site, and this may include:

  • Information about your interactions with our Site, which includes the date and time of any information you enter into our Site and your interactions with other users of our Site and what content or features you interacted with.
  • Technical data which may include URL information, cookie data, web beacons, web pixels, clickstream information collection, and other tracking technology information, your IP address, the types of devices you are using to access or connect to our Site, unique device IDs, device attributes, network connection type (e.g., Wi-Fi, 3G, LTE, Bluetooth) and provider, network and device performance, browser type, language, and operating system. Further details about the technical data that is processed by us can be found below.

Our Site uses cookies, unique identifiers, and similar technologies to collect information over time and across different websites when you use or visit our Site. We or our third-party partners use common tracking tools to collect information about the pages you view, our Site functions that you access, the buttons and icons you click, and to remember your login information and Site settings to make it easier and more efficient for you to use our Site, and to provide advertising content that we think may be of interest to you.

We or our third-party partners may use invisible pixels or beacons on our Site to count how many users access or use certain pages, features, or content.

 
  • To provide you with advertising content in which we think you will be interested. As part of this customization, we may observe your behaviors on the Site or on other websites.
  • To help maintain the safety, security, and integrity of our Site and technology assets.
  • To investigate complaints and potential violations of our policies.
 

Cookies. Cookies are small data files that are downloaded onto your computer or mobile device when you use our Site, which are unique to your device or account. Cookies make it easier for you to use our Site by saving your preferences so that we can use these to improve your next and subsequent visits to our Site. Cookies help us learn which areas of our Site are useful and which areas need improvement.

You can choose whether to accept cookies by changing the settings on your browser or device. Each browser has its own methods for doing this. For detailed instructions on how to disable, block or delete cookies in your browser, consult your browser's help files or visit How to Manage Cookies. Please bear in mind that if you choose to disable this function, your experience with our Site may be impaired and some features may not work as they were intended. When we use cookies or other similar technologies, we may set the cookies ourselves or ask third parties to do so to help us.

Please note that our Site is not set up to respond to Do Not Track (DNT) signals, but it does respond to browser cookies settings. You may opt-out from receiving personalized advertising from some third parties by visiting here. Please note that these choices will not opt you out of receiving advertisements. You will continue to receive generic advertisements. Like many websites, we use analytics.

Pixels, Web Beacons. This information may be collected and reported in the aggregate. We may use this information to improve our current Site offerings, develop new products or services, and target information to you that may be helpful and useful to you based upon your use of our Site.

5. Disclosing Information

We may disclose non-personally identifiable information to third parties at our discretion. In connection with our Site, we may disclose your Personal Information to certain third parties who we engage to help us run our business and perform services on or through the Site, including under the following circumstances:

  1. Service providers that help us to administer and provide services necessary to Site functionality (for example, a web hosting company whose services we use to host our Site).
  2. Software and service providers we use to manage and process your information (for example, shipping, and logistics partners).
  3. Corporate affiliates, including corporate parents, subsidiaries, other affiliated entities and associated entities, and customers.
  4. Google Analytics, a service provided by Google, Inc., to gather information about how you and other users engage with our Site and to allow tracking technologies and remarketing services on the Site through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site, determine the popularity of certain content and better understand online activity. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners.
  5. Business partners, including promotional partners who are helping us run a joint promotion or who provide a product or service in partnership or collaboration with us in participating regions.
  6. Third parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).
  7. Other third parties that you expressly request or authorize us to disclose your Personal Information to.

Additionally, we will disclose your Personal Information to third parties where required by law, where it is necessary in connection with our Site or products, where it is necessary to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, where necessary to protect our rights, privacy, safety or property, and/or that of our affiliates, you, or others, where necessary to detect, prevent, or otherwise address fraud, security, or technical issues, or where we have another legitimate interest in doing so. Horn does not disclose Personal Information to public and government authorities absent a court order or other legally enforceable request.

Horn does not sell Personal Information to third parties. Furthermore, Horn will not use your name or the name of your company in any marketing statements without your permission.

Most of the third parties to whom we disclose your Personal Information are located and store your information in the United States, although some may be located or store your information outside of the United States.

6. Acknowledgement

To the extent that you provide or transmit any information, including, but not limited to, any Personal Information and any information that identifies any other individual (including without limitation name, email address and/or telephone number), to Horn or our third-party service or data providers, licensors, or distributors (“Representatives”) through the Site, you warrant that (a) you are providing or obtaining only your own information or the information of others which you are authorized to provide to third parties and/or obtain from third parties on their behalf; and (b) the use of such information by Horn and its Representatives will not infringe upon or misappropriate the intellectual property rights or otherwise violate the rights of any third parties.

7. How We Safeguard Your Information

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Any transmission of Personal Information is at your own risk. By using our Site, you acknowledge and accept these risks. As a result, we cannot guarantee or warrant the security of any information you disclose or transmit to us or that are otherwise provided to us and we cannot be responsible for the theft, destruction, or inadvertent disclosure of information. It is your responsibility to safeguard any passwords, ID numbers, or other special access features associated with your use of the Site. Any transmission of information is at your own risk.

8. Transfer of Data; Special Notice to Non-U.S. Users

Your information, including Personal Information, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. This Site is intended solely for individuals located in the United States and Canada. By using this Site, you represent that you are located in the United States or Canada and you consent to the general use and disclosure of your Personal Information as described in this Privacy Policy.

9. Policy on Children’s Information

Our Site is not created for anyone under the age of 18 (“Children” or “Child”). By using the Site, you represent that you are at least 18 years old. If you do not meet this age requirement, then you must not access or use our Site.

We do not knowingly collect Personal Information from anyone under the age of 18, and we do not target the Site to Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us though one of the methods listed under “How to Contact Us” above. If we become aware that we have collected Personal Information from Children without verification of parental consent, we take reasonable steps to remove that information from our servers.

For more information about the Children’s Online Privacy Protection Act (“COPPA”), which applies to websites that direct their services to children under the age of thirteen (13), please visit the Federal Trade Commission’s website: https://www.ftc.gov/tips-advice/business-center/guidance/complying-coppa-frequently-asked-questions.

10. Links to Other Websites

Our Site may contain links to third-party websites that are not operated or maintained by Horn. If you click on one of those links, you will be taken to websites we do not control. By providing a link to a third-party website, we are not endorsing or attempting to associate with any other entity, their content or services, or the persons or entities associated with those websites. This Privacy Policy does not apply to the information practices of those third-party websites. You should read the privacy policies of third-party websites carefully. We are not responsible for the content, privacy policies, actions or security of third-party websites.

11. Your Rights

Depending on which jurisdiction you reside in, you may have certain rights in regard to your Personal Information. Subject to certain exceptions prescribed by law, you may have the right to access, update, and correct inaccuracies in your Personal Information in our custody and control and withdraw your consent to our collection of your Personal Information. You may request access, updating and corrections of inaccuracies in the Personal Information we have in our custody or control, withdraw your consent to the collection, use or disclosure of your Personal Information or exercise any additional privacy rights available to you, by contacting us at the contact information set out below. We may request certain Personal Information for the purposes of verifying the identity of the individual seeking access to their Personal Information records. Please note that if you withdraw your consent to our collection, use or disclosure of your Personal Information, we may not be able to provide some or all of our services to you.

Email:   info@us.horn-group.com

Mail:     1870 General George Patton Dr

              Franklin, TN 37067

Attn:      Privacy Officer – Privacy Office

Phone: 615.771.4100

12. Governing Law and Jurisdiction

This Privacy Policy shall be construed and governed under the laws of the United States and State of Tennessee (without regard to rules governing conflicts of laws principles). You agree that exclusive venue for all actions, arising out of or relating in any way to your use of our Site, shall be in a court of competent jurisdiction located in Williamson County, Tennessee. Each party waives any objections based on forum non conveniens and waives any objection to venue of any action instituted hereunder to the extent that an action is brought in the courts identified above. Each party consents to personal jurisdiction in the courts identified above.